SCCM 2012 – Calling back with empty distribution points list

Oct 12, 2015 | | Say something

I recently had clients that could not download any software update content on demand. When I opened the LocationServices.log file, I had multiple entries of the following error or warning message: “Calling back with empty distribution points list”.

Upon checking the boundaries for this client, I found that the current boundary for that site did not include all the IP’s for that subnet and the two clients that wasn’t downloading any content wasn’t part of the boundary. So to be on the safe side I created a new boundary with only the two clients and added the correct boundary group.

After this i restarted the SMS Agent Host service and checked the logs again. The issue has been resolved and the following messages can be seen: “Calling back with locations for location request {GUID}”

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